• Free standard shipping and returns on all orders within the United States. 
• A flat fee of $10 USD applies to all Canada orders under $100 USD. However, shipping is provided at no cost for orders totaling $100 USD or more.
• For Canada orders, it is essential to note that the payment of import taxes, duties, and associated customs fees rests solely with the customer. We recommend consulting your local customs office in your country to ascertain these fees before making a purchase. Your understanding of these policies is appreciated.

• All orders are processed within 1-2 business days from the time order is received. Orders are processed Monday-Friday, excluding major holidays. Shipping time is applied after the order has been processed. You will receive a tracking code once the order is shipped.
• For domestic shipping within the United States, the average delivery time spans 1-7 business days.
• Canada shipments may be liable for customs fees & duties. Embroidtale is not responsible for delays or fees caused by the customs department in your county.

(For Canada orders only) Do I need to pay custom taxes when I receive the order?

• The customer is solely responsible for the payment of import taxes, duties, and any associated customs fees. It is strongly advised to consult with your local customs office in your respective country to ascertain these fees before making a purchase. Your attention to this matter is greatly appreciated. 
• It is important to note that embroidtale is not accountable for any customs taxes imposed upon arrival.